Candle care

~ For Candles

  • Never leave your burning candle unattended. Please be sure to extinguish your candle when you leave a room or before you go to sleep.
  • Be sure to not place your burning candle near curtains, books, clothing or anything flammable. Be sure to keep lit candles away from drafts, ceiling fans + any air currents.
  • Keep your candle out of reach of pets + little ones.
  • Place burning candles at least three inches apart from one another.
  • Extinguish your candle if the flame gets too close to the side of your candle container as this could cause the glass to break.
  • Never burn your candle for more than 4-5 hours at a time. If you love burning your candles for longer than 5 hours at a time, please be sure to extinguish your flame, allow the wax to harden + then re-light. This is the safest way to continue to burn your candle + will also help you achieve the longest burn time possible.
  • The first burn of your candle is the most important. Wax holds memory from the very first time it is lit. We recommend burning your candle for at least 4 hours the first time you light it. This helps ensure that you achieve a full melt pool across your candle container. If you happen to blow out your candle before you have a full wax melt pool your candle is likely to "tunnel".
  • Always trim your wick to 1/4 inch each time before you light your candle. This helps prevent the flame from getting too large + keeps your candle burning at its best!

Frequently asked questions

Find answers to common questions below

  • All of our candles are handcrafted in Atlanta, Georgia.

  • We source our high-quality beeswax from reputable suppliers who prioritize purity and sustainability.

  • Yes! We ensure that our beeswax comes from suppliers who follow ethical and sustainable beekeeping practices, protecting bee populations while maintaining high-quality standards.

  • We focus on eco-friendly practices, including:

    • Using 100% beeswax, which burns cleaner than paraffin.

    • Using recyclable and reusable containers.

    • Avoiding artificial additives or harmful chemicals.

  • No, we do not use artificial dyes. Our candles are naturally colored by the beeswax. We use high-quality fragrance oils, which are free of parabens and phthalates.

  • While our candles do not contain animal fats, they are made from beeswax, which is a natural byproduct of bees. If you are looking for a fully vegan option, beeswax may not be suitable.

  • Yes! We offer wholesale pricing for bulk orders. If you’re interested in stocking our candles, please reach out to us via email.

  • You can reach us via:

    • Email: Alex@frozenflameshop.com

    • Instagram: @frozenflameshop

    • Website: www.frozenflameshop.com

  • Not yet, but we are exploring options for a storefront or warehouse space in the future! Currently, we operate online and at select local events.

  • We are working on launching candle-making workshops in the future. Stay tuned for updates!

  • At Frozen Flame, we believe in:

    • Quality craftsmanship: Every candle is made with care.

    • Sustainability: Using eco-friendly materials and responsible sourcing.

    • Customer satisfaction: Ensuring a great experience with every purchase.

  • You can stay informed by:

    • Subscribing to our newsletter on our website.